Maniphest T48849

Crash on Blender startup on windows
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Assigned To
Breno Oliveira (MidnightPlayer)
Authored By
Breno Oliveira (MidnightPlayer)
Jul 14 2016, 3:53 AM
Tags
  • BF Blender
  • Platform: Windows
Subscribers
Bastien Montagne (mont29)
Breno Oliveira (MidnightPlayer)
Vuk Gardašević (lijenstina)

Description

Hello, before mentioning, I saw the post T44416
Well, I bought a new PC today and I have installed blender 2.77a that when it launchs it flash quickly the message of the title, flash the Blender itself (I think) and then close (can't print it). I thought it might be a problem it the version, so I installed older versions (2.61 that runs on my old PC and 2.75), but I was wrong.
Then I tried all the things of the post I mentioned early, everything, and none of them worked.
I'm all afternoon trying to solve this problem, and I think it's missing some complement on my computer, something I don't know, so I'm here.

Sorry for my bad english, I do not know if I was very clear, any questions of my question (lol) I will try to answer.

Thanks

Event Timeline

Breno Oliveira (MidnightPlayer) created this task.Jul 14 2016, 3:53 AM
Bastien Montagne (mont29) lowered the priority of this task from 90 to 30.Jul 14 2016, 9:43 AM
Bastien Montagne (mont29) added projects: BF Blender, Platform: Windows.
Bastien Montagne (mont29) added a subscriber: Bastien Montagne (mont29).

That’s most likely totally unrelated to that sound lib info message…

Firs thing first, to keep whole messages from console, open a Windows console (commandline) and start Blender from there. That way, once it has crashed, you'll still have the whole console output available.

Also, please:

  • Give us your exact Blender, OS and GPU (including drivers) versions, as requested in the template!
  • Ensure both your OS and drivers are fully up-to-date.
  • Ensure your GPU driver supports at least OpenGL 2.1.
  • Ensure you have no python executable available in your %path% envvar.
  • Try to re-download and re-install Blender.
  • Try the latest build from our buildbot.
  • Try to start Blender in factory settings (--factory-startup commandline option) (this will ensure whether this is a userpref or addon issue or not).
  • Try to tweak OGL settings in UserPreferences, System tab.
  • Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.).
  • Attach as text file here the report generated by Help -> System Info (do not paste it directly in comment).
  • Launch Blender from the command line with -d option and attach as text file here any error printed out in the console (do not paste it directly in comment).
  • Try to place this dll next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).
Bastien Montagne (mont29) renamed this task from AL lib: UpdateDeviceParams: Failed to set 44100hz, got 48000hz instead to Crash on Blender startup on windows.Jul 14 2016, 9:45 AM
Breno Oliveira (MidnightPlayer) added a comment.Jul 14 2016, 7:51 PM

Blender 2.77
OS Windows 7 Ultimate
GPU Intel HD Grafics 4600; Version 10.18.10.3412 (I installed 15.36.31.4414 now and no result)
All drivers ok
OpenGL 4.0
Buildbot has the same problem
Starting by Windows console don't allow to see the output
Change the settings of GPU has no result
With -d on command show more lines than usual, but I can't print it
DLL don't work

The "python executable" and "OGL settings" I haven't tested because I don't know how to do this.

I think it's missing something, because my computer is new and maybe it's the problem.
I saw other posts mentioning the %appdata%, and on my paste have nothing of Blender, I don't now why
If I try to install a 32 bits version there will be a bigger problem?
I'm going crazy!

Bastien Montagne (mont29) added a comment.Jul 14 2016, 9:17 PM
In T48849#381564, @Breno Oliveira (MidnightPlayer) wrote:

Starting by Windows console don't allow to see the output

That does not make sense? since console is started independently, it’s not closed once Blender crashes, and hence you should have the output…

You can try 32bit version too, but doubt it will change anything here.

Vuk Gardašević (lijenstina) added a subscriber: Vuk Gardašević (lijenstina).Jul 14 2016, 9:35 PM

To post the Windows 7 Command line output (cmd) right click inside the window > choose select all > press enter on your keyboard> open a text editor (for instance notepad) and paste into it and save as txt file.

Breno Oliveira (MidnightPlayer) added a comment.Jul 14 2016, 9:48 PM

Yeah, that not make sense, the Blender only close, don't crash and the console close with Blender

Breno Oliveira (MidnightPlayer) changed the task status from Unknown Status to Resolved.Jul 15 2016, 2:00 AM
Breno Oliveira (MidnightPlayer) claimed this task.

Holy... I download the 32 bits version and it worked fine.
BTW, I don't think this is the solution, so very thanks guys!