Maniphest T53996

blender is crashing
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Assigned To
Bastien Montagne (mont29)
Authored By
spandan acharyya (spandan)
Feb 3 2018, 8:33 PM
Tags
  • BF Blender
  • Cycles
  • BF Blender: After Release
  • Animation & Rigging
Subscribers
Bastien Montagne (mont29)
Christian SYLVOZ (Kriss)
ronan ducluzeau (zeauro)
Sergey Sharybin (sergey)
spandan acharyya (spandan)

Description

System Information - i 5 processor 12gb ram
Operating system and graphics card os-windows 10 graphics card - amd R5M330

Blender Version
2.79 a
Worked: (optional) yes

Short description of error
when i try to go to edit mode or add something like mesh objects or modifiers etc it crashes instantly without any description of what type of error it is.
my computer was fine running in previous versions of blender like 2.79 under heavy load also plz help.

Related Objects

Event Timeline

spandan acharyya (spandan) created this task.Feb 3 2018, 8:33 PM
Sergey Sharybin (sergey) lowered the priority of this task from 90 to 30.Feb 5 2018, 5:29 PM
Sergey Sharybin (sergey) added a subscriber: Sergey Sharybin (sergey).

Please always follow bug report guidelines and provide exact steps needed to reproduce the issue. If the issue can not be reproduced within few steps from factory startup, attach .blend file.

Christian SYLVOZ (Kriss) added a subscriber: Christian SYLVOZ (Kriss).Feb 9 2018, 3:29 PM

System information:
Processor: i3-6100 @ 3.7GHz ; 64 bits
RAM: 8 Go
OS: Windows 7 Pro SP1
Graphics: Intel(R) HD Graphics 530 chipset

Blender 2.79a RC crashes instantly when I try to open an existing .blend file.
When I launch Blender it shows the usual startup scene but if I try to add any object, or even edit the cube (edit mode) it crashes instantly too.

ronan ducluzeau (zeauro) added a subscriber: ronan ducluzeau (zeauro).Feb 16 2018, 1:35 PM

Please :
Ensure both your OS and drivers are fully up-to-date (and use official GPU drivers, not those provided by windows or tablet/laptop maker).
Launch Blender from the command line with -d option and attach as text file here any error printed out in the console (do not paste it directly in comment).
Try to run Blender through Software OpenGL, this will be much slower however, if everything works then it means that the bug is spefic for your GPU/Driver and you should report the bug to your GPU vendor instead.

On Linux/macOS, Official releases come with blender-softwaregl
On MS-Windows: Download this dll and copying it so its located in the same directory as 'blender.exe' and run Blender normally.

Christian SYLVOZ (Kriss) added a comment.Feb 16 2018, 2:38 PM

Hi,

Nothing changed with the opengl32.dll.
However, I couldn't say if the Intel graphical drivers are up to date (it's a company computer and I'm not admin on it).

Tkx for the answer, I will wait for august, and maybe take a 2.8 rocket.

David Lotts (dlotts) mentioned this in T54088: Blender 2.79a crashes immediately on Laptop.Feb 19 2018, 5:28 AM
Bastien Montagne (mont29) changed the task status from Unknown Status to Unknown Status.Jul 12 2018, 11:35 AM
Bastien Montagne (mont29) claimed this task.
Bastien Montagne (mont29) added a subscriber: Bastien Montagne (mont29).

More than a week without reply or activity. Due to the policy of the tracker archiving for until required info/data are provided.