Blender 2.8 closed inmediatly when i open blender 2.8.
Closed, Archived
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Assigned To

Gavin Scott (Zoot)

Authored By

	Eduardo (augeneye)
	Jul 22 2019, 9:01 PM

Description

System Information

Time of this report: 7/22/2019, 10:50:50

    Machine name: PC-PC
Operating System: Windows 7 Ultimate 64-bit
        Language: Spanish (Regional Setting: Spanish)

System Manufacturer: Hewlett-Packard

System Model: HP Pavilion dv6 Notebook PC
        BIOS: InsydeH2O Version CCB.03.61.09F.21
   Processor: AMD A8-3500M APU with Radeon(tm) HD Graphics (4 CPUs), ~1.5GHz
      Memory: 12288MB RAM

Available OS Memory: 11754MB RAM

      Page File: 2657MB used, 20850MB available
    Windows Dir: C:\Windows
DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

  DWM DPI Scaling: Disabled
   DxDiag Version: 6.01.7601.17514 64bit Unicode
DxDiag Previously: Crashed in system information (stage 3). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

Display Devices

       Card name: AMD Radeon(TM) HD 6620G            
    Manufacturer: ATI Technologies Inc.
       Chip type: ATI display adapter (0x9641)
        DAC type: Internal DAC(400MHz)
      Device Key: Enum\PCI\VEN_1002&DEV_9641&SUBSYS_358D103C&REV_00
  Display Memory: 3008 MB
Dedicated Memory: 1483 MB
   Shared Memory: 1525 MB
    Current Mode: 1366 x 768 (32 bit) (59Hz)
    Monitor Name: Monitor PnP genérico
   Monitor Model: unknown
      Monitor Id: LGD02CA
     Native Mode: 1366 x 768(p) (59.973Hz)
     Output Type: Internal
     Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 8.17.0010.1083 (English)

   Driver Version: 8.861.1.2000
      DDI Version: 11
     Driver Model: WDDM 1.1
Driver Attributes: Final Retail
 Driver Date/Size: 7/5/2011 23:11:20, 811008 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: 
Device Identifier: {D7B71EE2-D501-11CF-B777-8715BEC2C535}
        Vendor ID: 0x1002
        Device ID: 0x9641
        SubSys ID: 0x358D103C
      Revision ID: 0x0000

Driver Strong Name: oem5.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Sumo_Mobile_PXAA:8.861.1.2000:pci\ven_1002&dev_9641&subsys_358d103c

  Rank Of Driver: 00E60001
     Video Accel: ModeMPEG2_A ModeMPEG2_C 
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                  {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                  {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                  {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                  {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                  {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                  {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                  {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
         DXVA-HD: Not Supported
    DDraw Status: Enabled
      D3D Status: Enabled
      AGP Status: Enabled

Blender Version
blender-2.80rc2-windows64

Short description of error
Blender 2.8 closed when i try to open the program, but with little moment appears... it close!.

Exact steps for others to reproduce the error
I open the program blender 2.8, blender appears little moment, blender close instantly.

Related Objects

Mentioned Here: T67222: Instacrash on .blend open

Event Timeline

Eduardo (augeneye) created this task.Jul 22 2019, 9:01 PM

Sen Jacob (senjacob) added a subscriber: Sen Jacob (senjacob).Jul 22 2019, 9:39 PM

Maybe related bugs:
https://developer.blender.org/T67222

Gavin Scott (Zoot) added a subscriber: Gavin Scott (Zoot).Jul 22 2019, 10:52 PM

Blender 2.80 officially requires a GCN 1st gen or later card for AMD graphics. Your integrated graphics are the older Terascale 2 architecture.

https://www.blender.org/download/requirements/

But your graphics driver seems to likely never have been updated (since 2011/12), so you might have more luck if you can update to the latest supported AMD drivers!

Gavin Scott (Zoot) lowered the priority of this task from 90 to 30.Jul 22 2019, 10:52 PM

Eduardo (augeneye) added a comment.Jul 23 2019, 4:06 AM

solved, i install amd drivers 2016 (The last update posible for download in the oficial web page), thanks, Blender runs perfectly.

Gavin Scott (Zoot) changed the task status from Unknown Status to Unknown Status.Jul 23 2019, 4:14 AM

Gavin Scott (Zoot) claimed this task.