Maniphest T70186

3DConnexion Mouse not working in new Blender instance
Needs Information from Developers, LowBUG
Actions

Assigned To
Campbell Barton (campbellbarton)
Authored By
Daniel Mikolajcak (danielmikolajcak)
Sep 23 2019, 6:49 PM
Tags
  • BF Blender
  • Platform: macOS
Subscribers
Campbell Barton (campbellbarton)
Daniel Mikolajcak (danielmikolajcak)
Germano Cavalcante (mano-wii)
Richard Antalik (ISS)
Stas (girafic)
Yevgeny Makarov (jenkm)

Description

System Information
Operating system: Darwin-18.7.0-x86_64-i386-64bit 64 Bits
Graphics card: AMD Radeon VII OpenGL Engine ATI Technologies Inc. 4.1 ATI-2.11.20

Blender Version
Broken: version: 2.81 (sub 5), branch: master, commit date: 2019-09-03 14:53, hash: rB4c14a7484cf1
Worked: (optional)

Short description of error
3dconnexion mouse works only in one instance of Blender

Exact steps for others to reproduce the error
If I open 2nd instance of Blender 3d mouse does not work in it, only in the original file. This behaviour is same in official 2.8. I have tested this in Rhino for Mac. There Mouse works in both instances, which ever is active of course.
[Based on the default startup or an attached .blend file (as simple as possible)]

Related Objects

Mentioned Here
M1: Bevel Tool Toolbar Layout - Multiple Overflow Popovers

Event Timeline

Daniel Mikolajcak (danielmikolajcak) created this task.Sep 23 2019, 6:49 PM
Daniel Mikolajcak (danielmikolajcak) merged a task: T68504: 3D Connexion mouse works only in one Blender Instance (Mac OS only).Sep 25 2019, 12:51 PM
Daniel Mikolajcak (danielmikolajcak) added a comment.Sep 25 2019, 9:33 PM

Statement from 3dconnexion:

Dear Mr / Mrs Mikolajcak,

In order to troubleshoot the problem please pick up contact with Blender Support.

Blender uses its own software with our products and should be able to help you with your problem.

Please let us know if the problem still persists.

Germano Cavalcante (mano-wii) assigned this task to Campbell Barton (campbellbarton).Sep 27 2019, 4:41 PM
Germano Cavalcante (mano-wii) added subscribers: Campbell Barton (campbellbarton), Germano Cavalcante (mano-wii).

@Campbell Barton (campbellbarton), are you able to reproduce this problem?

Daniel Mikolajcak (danielmikolajcak) added a comment.Sep 28 2019, 3:03 PM

2 Blender instances:
https://youtu.be/YalzEwKSFEE

1 Blender instance, 1 Rhino Instance:
https://youtu.be/3lvf_AGedFM

Daniel Mikolajcak (danielmikolajcak) added a project: Platform: macOS.Oct 22 2019, 12:56 PM
Jacques Lucke (JacquesLucke) changed the task status from Needs Triage to Needs Information from Developers.Jan 21 2020, 2:50 PM
Campbell Barton (campbellbarton) triaged this task as Low priority.Jan 21 2020, 3:03 PM

I don't have access to a proper macOS developer environment, un-assigning myself.

Stas (girafic) added a subscriber: Stas (girafic).Feb 18 2020, 11:04 AM

Issue is still there. Same behaviour also occurs in C4D but not in Rhino and Archicad (somehow they fix this issue).

Bastien Montagne (mont29) changed the subtype of this task from "Report" to "Bug".May 27 2020, 11:43 AM
Richard Antalik (ISS) added a subscriber: Richard Antalik (ISS).Nov 25 2020, 4:40 PM

@Daniel Mikolajcak (danielmikolajcak), @Stas (girafic) do you still have access to this hardware? Can you still reproduce tis issue in latest build form https://builder.blender.org/download/?

Stas (girafic) added a comment.Nov 25 2020, 9:39 PM

@Richard Antalik (ISS) double checked with latest Blender 2.91 and 2.92, issue still reproducible.

Yevgeny Makarov (jenkm) added a subscriber: Yevgeny Makarov (jenkm).EditedNov 26 2020, 9:26 AM

@Stas (girafic) Can you test these four versions, is there any difference?

UPD: OK, did not work.

Stas (girafic) added a comment.Nov 26 2020, 10:42 AM

@Yevgeny Makarov (jenkm) Blender_NDOF_1.app, Blender_NDOF_2.app and Blender_NDOF_4.app same bug. Blender_NDOF_3.app doesn't work with 3DConnexion Mouse.

Stas (girafic) added a comment.May 17 2022, 12:01 PM

Looks like this issue was fixed with 3dconnexion's driver version 10.7.2

System Information
Operating system: macOS-12.3.1-arm64-arm-64bit 64 Bits
Graphics card: Apple M1 Max Apple 4.1 Metal - 76.3

Blender Version
Worked: version: 3.1.2, branch: master, commit date: 2022-03-31 17:40, hash: rBcc66d1020c3b