Maniphest T71527

OpenCL tag does not appear in the blender 2.79 system preferences ?
Closed, Archived
Actions

Assigned To
Philipp Oeser (lichtwerk)
Authored By
nour (unicone)
Nov 12 2019, 11:26 PM
Tags
  • BF Blender
  • Cycles
Subscribers
Brecht Van Lommel (brecht)
Jeroen Bakker (jbakker)
nour (unicone)
Philipp Oeser (lichtwerk)

Description

System Information
Operating system: intel r XEON CPU E5506 2.13 GHz 8 RAM WINDOWS 10 PRO 64 BIT
Graphics card: AMD RX 480 8 GB

Blender Version
2.80 / 2.79

Short description of error
I'm trying to enable GPU rendering with blender. But, I cannot see the option for opencl. Below is my hardware description:


even the gpu-z give that my amd rx 480 is support opencl 2.0

also in blender 2.8 it writen that [[ no compatible gpus found for path tracing cycles will render with cpu ]]

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).

Event Timeline

nour (unicone) created this task.Nov 12 2019, 11:26 PM
Jeroen Bakker (jbakker) lowered the priority of this task from 90 to 30.Nov 13 2019, 12:18 PM
Jeroen Bakker (jbakker) added a subscriber: Jeroen Bakker (jbakker).

Please provide us with the driver you have installed (use Save System info from the Help menu). Can you also check that other software is finding your OpenCL ICD, if they aren't able to find it it is most likely that you haven't setup the OpenCL driver correctly.

nour (unicone) added a comment.Nov 13 2019, 2:13 PM

hi about the drivers ; I use the Non-WHQL-Win10-64Bit-Radeon-Software-Crimson-16.9.1-Sep7.
and other software determine same opencl that i have.

Jeroen Bakker (jbakker) added a comment.Nov 13 2019, 2:19 PM

Please upload the System Info by starting blender. Go to the Help => Save System Info. and upload the generated file.

Brecht Van Lommel (brecht) added a subscriber: Brecht Van Lommel (brecht).Nov 13 2019, 2:24 PM

Driver version 16.9.1 is 3 years old, try installing the latest drivers.
https://docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/amd.html

Brecht Van Lommel (brecht) added a project: Cycles.Nov 13 2019, 2:25 PM
nour (unicone) added a comment.Nov 13 2019, 2:53 PM
In T71527#810289, @Brecht Van Lommel (brecht) wrote:

Driver version 16.9.1 is 3 years old, try installing the latest drivers.
https://docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/amd.html

hi i installed the last version of drivers but did nt work

nour (unicone) added a comment.Nov 13 2019, 2:56 PM
In T71527#810283, @Jeroen Bakker (jbakker) wrote:

Please upload the System Info by starting blender. Go to the Help => Save System Info. and upload the generated file.

hi i did but no change
if u permitted can you take a look with me a distance.i use teamviewer
ID 1 449 887 800
passeword w28u7z
everyone is welcome

Brecht Van Lommel (brecht) added a comment.Nov 13 2019, 3:05 PM

Please attach the file created by Help > Save System Info then?

I recommend not to give public access to your computer with teamviewer like that, seems risky.

nour (unicone) added a comment.Nov 13 2019, 3:14 PM
In T71527#810348, @Brecht Van Lommel (brecht) wrote:

Please attach the file created by Help > Save System Info then?

I recommend not to give public access to your computer with teamviewer like that, seems risky.

no probleme coz this computer is only for rendering
well i did but nothing happened

Brecht Van Lommel (brecht) added a comment.Nov 13 2019, 3:29 PM

Help > Save System Info saves a file to disk. It then needs to be attached to the report here, so we can look at it.

nour (unicone) added a comment.Nov 13 2019, 3:40 PM
In T71527#810365, @Brecht Van Lommel (brecht) wrote:

Help > Save System Info saves a file to disk. It then needs to be attached to the report here, so we can look at it.

maybe i did not understand the steps coz i am not good in english nor blender
if you plz want to help i use teamviewer
ID
1 449 887 800
thanks

Brecht Van Lommel (brecht) added a comment.Nov 13 2019, 4:43 PM

We're not going to use team viewer.

In Blender, there is a Help menu which has Save System Info, which will save system information.

nour (unicone) added a comment.Nov 13 2019, 7:05 PM
In T71527#810437, @Brecht Van Lommel (brecht) wrote:

We're not going to use team viewer.

In Blender, there is a Help menu which has Save System Info, which will save system information.

help==> safe system info==> safe system info
yes i did bro

Philipp Oeser (lichtwerk) added a subscriber: Philipp Oeser (lichtwerk).Nov 22 2019, 12:30 PM

help==> safe system info==> safe system info
yes i did bro

That would produce a file called system-info.txt, please upload that here... (you can just drag and drop that into the comment field)

Philipp Oeser (lichtwerk) changed the task status from Unknown Status to Unknown Status.Dec 5 2019, 3:35 PM
Philipp Oeser (lichtwerk) claimed this task.

More than a week without reply or activity. Due to the policy of the tracker archiving for until required info/data are provided.