Maniphest T80359

crashes when using viewport denoise
Closed, Resolved
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Assigned To
None
Authored By
AMITH KRISHNA.P (amith)
Sep 2 2020, 6:07 AM
Tags
  • BF Blender
Subscribers
Alaska (Alaska)
AMITH KRISHNA.P (amith)
Raimund Klink (Raimund58)
Richard Antalik (ISS)

Description

System Information
Operating system: Windows-10-10.0.18362-SP0 64 Bits
Graphics card: Intel(R) UHD Graphics 610 Intel 4.5.0 - Build 27.20.100.8425

Blender Version
Broken: version: 2.90.0, branch: master, commit date: 2020-08-31 11:26, hash: rB0330d1af29c0

Short description of error
I was trying new features of latest release 2.90 I don't have a GPU that supports blender so I use CPU when I tested viewport denoise it crashed when it is set to automatic but when I set it into open image it worked but still buggy and also crashed after some time

system-info.txt13 KBDownload

Event Timeline

AMITH KRISHNA.P (amith) created this task.Sep 2 2020, 6:07 AM
AMITH KRISHNA.P (amith) awarded a token.Sep 2 2020, 10:34 AM
AMITH KRISHNA.P (amith) rescinded a token.
Raimund Klink (Raimund58) added a subscriber: Raimund Klink (Raimund58).Sep 2 2020, 1:29 PM

Hi, could you please add your pc infos?

AMITH KRISHNA.P (amith) updated the task description.Sep 2 2020, 2:00 PM
AMITH KRISHNA.P (amith) added a comment.Sep 2 2020, 2:10 PM

@Raimund Klink (Raimund58) I have added it

Richard Antalik (ISS) added a subscriber: Richard Antalik (ISS).Sep 4 2020, 12:06 AM

Please update GPU drivers, download latest daily build https://builder.blender.org/download/, run blender_debug_log.cmd and upload created files after(if) Blender crashes

AMITH KRISHNA.P (amith) added a comment.Sep 4 2020, 7:46 AM

i downloaded the driver as i dont have one but yet the problem is there @Richard Antalik (ISS)

Raimund Klink (Raimund58) added a comment.Sep 4 2020, 8:46 AM

@AMITH KRISHNA.P (amith) Please run blender_debug_log.cmd and upload created files after(if) Blender crashes

AMITH KRISHNA.P (amith) added a comment.Sep 4 2020, 8:55 AM

hmm what how do you do that

Alaska (Alaska) added a subscriber: Alaska (Alaska).EditedSep 4 2020, 9:56 AM
In T80359#1008971, @AMITH KRISHNA.P (amith) wrote:

hmm what how do you do that

Navigate to the location where Blender is installed and run the file called blender_debug_log.cmd then get Blender to crash. A window will open with two files, upload both of them here using the upload button in your next reply:

If you can't find the location where Blender is installed, then dowloading Blender 2.90 from here and selecting the MacOS, Linux, and other versions -> Windows Portable (.zip) option will give you a zip file you can extract which will contain Blender. Side that folder, you will find the blender_debug_log.cmd file you're looking for. https://www.blender.org/download

AMITH KRISHNA.P (amith) added a comment.Sep 4 2020, 10:41 AM
This comment was removed by AMITH KRISHNA.P (amith).
AMITH KRISHNA.P (amith) added a comment.Sep 4 2020, 10:41 AM
This comment was removed by AMITH KRISHNA.P (amith).
AMITH KRISHNA.P (amith) added a comment.Sep 4 2020, 10:44 AM

yeah got it and also crashed

blender_debug_output.txt27 KBDownload

blender_system_info.txt13 KBDownload

Richard Antalik (ISS) added a comment.Sep 8 2020, 1:18 AM

I see some addons active, which I don't think that would cause crash, but just for completenes sake can you try to click on File > Defaults > Load Factory Settings and check if crash happens after doing this?

There wasn't any crashfile in debug output, so we will have to confirm by developer with similar hardware.

AMITH KRISHNA.P (amith) added a comment.Sep 8 2020, 8:12 AM

@Richard Antalik (ISS) i tried load factory settings and now it seems to be working but still laggy maybe it's because of my pc this time it showed not responding but didn't completely crashed and I can see the scene too it takes a little time to move around in the scene, thanks for helping

AMITH KRISHNA.P (amith) added a comment.Sep 8 2020, 8:14 AM

i can zoom in and out but while moving it takes too much time and shows no responding but comes back

AMITH KRISHNA.P (amith) added a comment.Sep 8 2020, 8:16 AM

and also one more thing now its working good with the open image format thinks like the problem has been fixed

AMITH KRISHNA.P (amith) closed this task as Resolved.Sep 8 2020, 4:55 PM