Maniphest T83324

Video Editor Crash
Closed, Duplicate
Actions

Assigned To
None
Authored By
Keal init (Kealinit)
Dec 2 2020, 3:53 PM
Tags
  • BF Blender
Subscribers
Keal init (Kealinit)
Robert Guetzkow (rjg)

Description

System Information
Operating system:windows 10 home
Graphics card: intel(R) hd graphics 530

Blender Version
Broken: 2.91
Worked: none
Short description of error
Blender closes when video editor tab opens

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).
Plus tab + (Video editor tab) CRASH

Stack trace:
blender.exe         :0x00007FF71251DC90  imb_bmp_decode
blender.exe         :0x00007FF7124F7B30  IMB_loadifffile
blender.exe         :0x00007FF7124F7D70  IMB_loadiffname
blender.exe         :0x00007FF712510E20  thumb_create_ex
blender.exe         :0x00007FF7125107E0  IMB_thumb_manage
blender.exe         :0x00007FF71582BB80  filelist_cache_preview_runf
tbb.dll             :0x00007FFE27F251D0  tbb::interface7::internal::isolate_within_arena
blender.exe         :0x00007FF715FBCA20  tbb::internal::function_task<Task>::execute
tbb.dll             :0x00007FFE27F337A0  tbb::recursive_mutex::scoped_lock::internal_try_acquire
tbb.dll             :0x00007FFE27F337A0  tbb::recursive_mutex::scoped_lock::internal_try_acquire
tbb.dll             :0x00007FFE27F251D0  tbb::interface7::internal::isolate_within_arena
tbb.dll             :0x00007FFE27F2A490  tbb::task_scheduler_init::terminate
tbb.dll             :0x00007FFE27F319C0  tbb::thread_bound_filter::try_process_item
tbb.dll             :0x00007FFE27F319C0  tbb::thread_bound_filter::try_process_item
ucrtbase.dll        :0x00007FFE3CF31430  configthreadlocale
KERNEL32.DLL        :0x00007FFE3EC57020  BaseThreadInitThunk
ntdll.dll           :0x00007FFE3F43CEA0  RtlUserThreadStart

blender.crash.txt17 KBDownload

Related Objects

Event Timeline

Keal init (Kealinit) created this task.Dec 2 2020, 3:53 PM

(plus tab to open another workspace) Video editing- Video editor- CRASH!!

Robert Guetzkow (rjg) added a subscriber: Robert Guetzkow (rjg).Dec 2 2020, 4:43 PM

@Keal init (Kealinit) Please attach the crash log (C:\Users\pablo\AppData\Local\Temp\blender.crash.txt) to your bug report.

Robert Guetzkow (rjg) changed the task status from Needs Triage to Needs Information from User.Dec 2 2020, 4:43 PM
Robert Guetzkow (rjg) updated the task description.
Keal init (Kealinit) added a comment.Dec 2 2020, 4:57 PM

blender.crash.txt17 KBDownload

Robert Guetzkow (rjg) added a comment.EditedDec 2 2020, 5:02 PM

According to the crash log you / Blender tried to load a *.BMP image as a thumbnail that resulted in a crash. If you're able to figure out which file this was, could you upload it please?

Keal init (Kealinit) added a comment.Dec 2 2020, 5:12 PM

at first it crashed when I tried uploading a video clip, never got to click on the video to upload it, it crash before hand.
Then it wont even let me get to the load screen, it crashes as sson as I click the video editor tab.
So It has nothing to do with the video files.

Robert Guetzkow (rjg) added a comment.EditedDec 2 2020, 5:19 PM

@Keal init (Kealinit) Does this only happen with the file where you previously tried to load the video or is this always the case? Could you also please add a crash log for when it crashes in the splash screen when switching the workspace?

Keal init (Kealinit) added a comment.Dec 2 2020, 5:24 PM

It happens every time I open the video editor. and how do I add a different crashlogs than the ones ive already added?

Microsoft Windows [Version 10.0.19041.630]
(c) 2020 Microsoft Corporation. All rights reserved.

C:\Users\pablo>cd "C:\Program Files\Blender Foundation\Blender 2.91"

C:\Program Files\Blender Foundation\Blender 2.91>blender.exe
found bundled python: C:\Program Files\Blender Foundation\Blender 2.91\2.91\python
Info: Deleted 1 object(s)

Error : EXCEPTION_ACCESS_VIOLATION
Address : 0x00007FF71251E100
Module : blender.exe
Thread : 0000053c
Writing: C:\Users\pablo\AppData\Local\Temp\blender.crash.txt

Robert Guetzkow (rjg) added a comment.EditedDec 2 2020, 6:18 PM

@Keal init (Kealinit) I meant the C:\Users\pablo\AppData\Local\Temp\blender.crash.txt in case the content is different to the crash when you've attempted to load the video file and when the crash happens during the switch to the other workspace.

Robert Guetzkow (rjg) updated the task description.Dec 2 2020, 6:19 PM
Robert Guetzkow (rjg) updated the task description.
Robert Guetzkow (rjg) added a comment.EditedDec 2 2020, 6:33 PM

Could you please check if you have any *.BMP files located in C:\Users\[your username]\Documents\?

Keal init (Kealinit) added a comment.Dec 2 2020, 6:59 PM

blender_system_info.txt14 KBDownload

blender_debug_output.txt1 KBDownload

blender.crash.txt17 KBDownload

Got a couple of bmps in my documents

Robert Guetzkow (rjg) added a comment.EditedDec 2 2020, 7:02 PM

@Keal init (Kealinit) Please move all *.bmp temporarily to a different folder. One of them causes a crash in the preview. Ideally, you would move them back into the folder one by one and check after every image moved back into Documents if Blender crashes. Once you've identified the problematic *.bmp it would be great if you could share it. Since this problem started recently, I would suggest you begin with the newest *.bmp files first.

Keal init (Kealinit) added a comment.Dec 2 2020, 7:14 PM

You fixed it!! I dont know which one it was, cuz I moved them all. But it worked. Ill start moving them back latr and will let you know which it was. Thank you.

Robert Guetzkow (rjg) added a comment.EditedDec 2 2020, 7:16 PM

This is likely the same issue as T71960. If you don't want to go through them one by one I can merge the tickets. It would be helpful to have the problematic file to check if the proposed patch that is being worked on handles it correctly though.

Keal init (Kealinit) added a comment.Dec 2 2020, 8:14 PM

k, thnx

Robert Guetzkow (rjg) closed this task as a duplicate of T71960: Crash : Malformed .bmp files lead to crash..Dec 2 2020, 8:29 PM