Maniphest T93077

Can't launch Blender 2.93.5
Closed, Archived
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Assigned To
None
Authored By
Romain Vacher (TheBeatBang)
Nov 14 2021, 9:17 PM
Tags
  • BF Blender
Subscribers
Pratik Borhade (PratikPB2123)
Romain Vacher (TheBeatBang)

Description

System Information
Operating system: Windows 10 Professionnel 64bits
Graphics card: Geforce GTX970

Blender Version
Broken: 2.93.5
Worked: 2.81

Can't launch Blender 2.93.5

Error : EXCEPTION_ACCESS_VIOLATION
Address : 0x00007FFC88BF432C
Module :
Thread : 000018ec
Switching to fully guarded memory allocator.
Blender 2.93.5
Build: 2021-10-06 06:44:49 Windows release
argv[0] = E:\BLENDER\blender-2.93.5-windows-x64\\blender
argv[1] = --debug
argv[2] = --debug-gpu
argv[3] = --debug-gpu-force-workarounds
argv[4] = --python-expr
argv[5] = import bpy; bpy.ops.wm.sysinfo(filepath=r'C:\Users\Sarcive\AppData\Local\Temp\blender\debug_logs\blender_system_info.txt')
read file

Version 293 sub 18 date 2021-04-16 16:00 hash 463b38b0e0b0

Writing: C:\Users\Sarcive\AppData\Local\Temp\blender.crash.txt

Event Timeline

Romain Vacher (TheBeatBang) created this task.Nov 14 2021, 9:17 PM
Pratik Borhade (PratikPB2123) changed the task status from Needs Triage to Needs Information from User.Nov 15 2021, 7:13 AM
Pratik Borhade (PratikPB2123) added a subscriber: Pratik Borhade (PratikPB2123).

Hi, thanks for the report. Could you load 2.93.5 from blender_factory_startup.cmd (located in the same directory where blender.exe is?

C:\Users\Sarcive\AppData\Local\Temp\blender.crash.txt

Please also attach crash logs: https://docs.blender.org/manual/en/dev/troubleshooting/crash.html#crash-log

Romain Vacher (TheBeatBang) added a comment.Nov 16 2021, 4:41 AM

Hi Patrick,
Still not launching.

Error : EXCEPTION_ACCESS_VIOLATION
Address : 0x00007FFF6D74432C
Module :
Thread : 00002ed4
Writing: C:\Users\Sarcive\AppData\Local\Temp\blender.crash.txt

Pratik Borhade (PratikPB2123) added a comment.Nov 16 2021, 6:45 AM

Please also attach crash logs: https://docs.blender.org/manual/en/dev/troubleshooting/crash.html#crash-log

Hi, thanks for checking. Could you please add those files?

  • Open blender_debug_log.cmd (located in the same directory where blender.exe is)
  • Reproduce the crash.
  • Windows explorer will open with two files (add those files here)
  • Open blender_debug_output.txt
  • At the very bottom you will find the path for blender.crash.txt
  • Then also the file blender.crash.txt
Romain Vacher (TheBeatBang) added a comment.Nov 16 2021, 6:19 PM

Much thanks for your help Patrick. Here the files.

blender_debug_output.txt617 BDownload

blender.crash.txt5 KBDownload

Romain Vacher (TheBeatBang) added a comment.Nov 18 2021, 5:28 AM

Hi Patrick I still Can't open Blender, Have you managed to take a look at the crash log ?
Thanks.

Pratik Borhade (PratikPB2123) added a comment.Nov 18 2021, 6:45 PM

Hi, please also attach System Info file generated after the crash.

No call stack generated after the shut down so I am not sure about the reason for crash :/

Could you please try again after updating the driver?: https://docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/nvidia.html

Romain Vacher (TheBeatBang) added a comment.Nov 19 2021, 5:09 AM

Hi Patrick,
My driver has been updated, blender but still crashing at launch.
Where do I finf the System info file ? Nothing appears in Temp dir.
Last thing I've done before crashing was to install addons on blender 2.92 Hardops23_1 ; Boxcutter719_4 ; cablerator1.3.0
Thanks

Romain Vacher (TheBeatBang) added a comment.Nov 19 2021, 5:11 AM

Hi Patrick,
My driver has been updated, blender but still crashing at launch.
Where do I finf the System info file ? Nothing appears in Temp dir.
Last thing I've done before crashing was to install addons on blender 2.92 Hardops23_1 ; Boxcutter719_4 ; cablerator1.3.0

Find attached My config.
Thanks{F11827399}

Romain Vacher (TheBeatBang) added a comment.Nov 20 2021, 2:00 AM

Hi patrick,
Here is the system info from the 2.81 running version

system-info.txt23 KBDownload

Also Let me mention version 2.81 is running but displaying strange artefacts, plese see Gif attached.

Pratik Borhade (PratikPB2123) added a comment.Nov 20 2021, 11:18 AM

Where do I find the System info file ? Nothing appears in Temp dir.

Hi, file will generate after the crash along with blender_debug_output.txt as said in T93077#1254224

Also Let me mention version 2.81 is running but displaying strange artefacts, plese see Gif attached.

Not sure then. Your driver is also updated. Does this glitches happen for specific file?
Can you reproduce this on recent 2.93LTS?: https://www.blender.org/download/

Romain Vacher (TheBeatBang) added a comment.Nov 20 2021, 4:53 PM

Hi Patrick,
No systeminfo.text is generated. Please see


I tried launching 2.93.6 2.93.5 2.93.0 None of them are launching.

Pratik Borhade (PratikPB2123) changed the task status from Needs Information from User to Needs Triage.Nov 28 2021, 1:16 PM
Pratik Borhade (PratikPB2123) changed the task status from Needs Triage to Needs Information from User.Feb 4 2022, 7:50 AM

@Romain Vacher (TheBeatBang) , does this issue still exists?
Does this happen on 3.0.0 or daily builds?

Last thing I've done before crashing was to install addons on blender 2.92 Hardops23_1 ; Boxcutter719_4 ; cablerator1.3.0

Factory startup should have worked for you if add-on causing the issue.
Have you tried running blender_debug_gpu_glitchworkaround.cmd? That will enable all available workarounds for driver issues.

Pratik Borhade (PratikPB2123) closed this task as Archived.Feb 16 2022, 6:15 AM

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

Romain Vacher (TheBeatBang) added a comment.Feb 16 2022, 8:38 AM

Hi Patrik,
Thanks for coming back to me.
The source of the problem was coming from an old wacom intuos driver. Desinstalling it solved the problem.
Thanks