Maniphest T93513

File won't open in Latest 3.0
Closed, Archived
Actions

Assigned To
None
Authored By
tasos (Tasosgr01)
Nov 30 2021, 3:06 PM
Tags
  • BF Blender
Subscribers
Philipp Oeser (lichtwerk)
tasos (tasos)
tasos (Tasosgr01)

Description

System Information
Operating system: Windows-10-10.0.19043-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 2060/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 496.49

Blender Version
Broken: version: 3.0.0 Release Candidate, branch: master, commit date: 2021-11-30 10:50, hash: rB4b971bb87c03

Short description of error
I saved and closed the file, then I tried to reopen it but it simply won't open. I tried also the latest alpha release but it just loads actually forever. I tried opening the file with 2.93 and after a longggg time it opened, but I don't really want to go back to 2.9 because of data loss, etc. Also, I can append the scene to a new file, and also this new file won't open if I close it. Also, I am not sure but this only appears when I have linked other files to the main file.
I can share the file but its 60 MBs

Event Timeline

tasos (Tasosgr01) created this task.Nov 30 2021, 3:06 PM
tasos (Tasosgr01) updated the task description.
Philipp Oeser (lichtwerk) changed the task status from Needs Triage to Needs Information from User.Dec 1 2021, 2:29 PM
Philipp Oeser (lichtwerk) added a subscriber: Philipp Oeser (lichtwerk).

I can share the file but its 60 MBs

Yes, please do so

tasos (Tasosgr01) added a comment.Dec 1 2021, 4:15 PM
This comment was removed by tasos (Tasosgr01).
tasos (Tasosgr01) added a comment.Dec 2 2021, 11:22 AM

Any updates?

Philipp Oeser (lichtwerk) added a comment.Dec 20 2021, 9:00 AM
In T93513#1263374, @tasos (Tasosgr01) wrote:

Any updates?

File still seems to be missing?

tasos (Tasosgr01) added a comment.EditedDec 20 2021, 10:56 AM

Hey, I thought you just ignored this bug report and I delete the file.
I did some tests on a different computer without the libraries and the file opened.
So there are some problems with the linked files. The libraries are huge and I am not allowed to share some of them. Can I send a log or something that can be useful?
I guess linking big libraries can be the problem here. No idea

Philipp Oeser (lichtwerk) added a comment.Dec 20 2021, 11:08 AM

Yes, crash logs could be helpful (even though one of the failing libraries would be ideal):

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

tasos (Tasosgr01) added a comment.Dec 20 2021, 11:19 AM

blender_debug_output.txt4 KBDownload

blender_system_info.txt30 KBDownload

Blender won't crash, it just opens the file for ever

Philipp Oeser (lichtwerk) added a comment.Dec 20 2021, 11:26 AM

One last thing: Could you check this with Factory Defaults?
Please try with File → Defaults → Load Factory Settings to see if you still can reproduce this issue.

tasos (Tasosgr01) added a comment.Dec 20 2021, 11:28 AM

Can I go back to my own settings after that?

Philipp Oeser (lichtwerk) added a comment.Dec 20 2021, 11:40 AM

Yes, that is only for the current session, reopening blender should go back to previous settings.
(just make sure you dont change preferences while testing -- you might have Auto Save Preferences ON, which will then overwrite your settings)
(to be 100% sure, make a backup copy of userpref.blend, see https://docs.blender.org/manual/en/dev/advanced/blender_directory_layout.html#path-layout

tasos (Tasosgr01) added a comment.Dec 20 2021, 11:53 AM

Okay I loaded the factory settings.
Here are the new debug files.

blender_system_info.txt30 KBDownload

blender_debug_output.txt3 KBDownload

Philipp Oeser (lichtwerk) changed the task status from Needs Information from User to Needs Triage.Dec 20 2021, 12:36 PM
Philipp Oeser (lichtwerk) changed the task status from Needs Triage to Needs Information from User.Jan 19 2022, 10:15 AM
Philipp Oeser (lichtwerk) added a subscriber: tasos (tasos).

@tasos (tasos): that log still loads the Addons.

Please do this:

  • open blender
  • load factory settings
  • try to open the file

and please, just share the .blend file.
You could also check if this is still a problem using a fresh build from https://builder.blender.org/download/daily/

Philipp Oeser (lichtwerk) closed this task as Archived.Jan 27 2022, 10:27 AM

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.