Maniphest T101596

Crash when new file requested
Closed, Duplicate
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Assigned To
None
Authored By
John Ross (Foghead)
Oct 4 2022, 6:01 PM
Tags
  • BF Blender
  • Platform: macOS
Subscribers
Germano Cavalcante (mano-wii)
John Ross (Foghead)
Richard Antalik (ISS)

Description

System Information
Operating system: macOS-12.6-x86_64-i386-64bit 64 Bits
Graphics card: AMD Radeon Pro Vega 64 OpenGL Engine ATI Technologies Inc. 4.1 ATI-4.8.101

Blender Version
Broken: version: 3.3.1 Release Candidate, branch: master, commit date: 2022-09-30 13:03, hash: rBcc8df686ad7b
Worked: (2.93)

Short description of error
Crash when New File requested

Exact steps for others to reproduce the error
Whether from Splash Screen or File Menu, In 3.22 or 3.31 Blender crashes. Based on the default startup and happens with Factory Settings loaded.

Related Objects

Event Timeline

John Ross (Foghead) created this task.Oct 4 2022, 6:01 PM
Germano Cavalcante (mano-wii) changed the task status from Needs Triage to Needs Information from User.Oct 4 2022, 9:16 PM
Germano Cavalcante (mano-wii) added a subscriber: Germano Cavalcante (mano-wii).

Do any of the New File options cause the crash?

Would there be any way for you to provide the crash log generated by the MacOS?

Germano Cavalcante (mano-wii) added a comment.Oct 5 2022, 2:37 PM
In F13614786#1081, @John Ross (Foghead) wrote:

Yes. I use the General layout, and haven't used the others. So it is the New General File menu that causes the crash.

Can you test the others then?

In F13614786#1082, @John Ross (Foghead) wrote:

Translated Report (Full Repo.textClipping314 KBDownload

Thanks for the file.
It is unfortunately unclear, at least to me, which part of the code causes the crash. Maybe it's some external device driver.

Many bugs are fixed between the official releases. Please try the latest development snapshot of blender: https://builder.blender.org/download

John Ross (Foghead) added a comment.Oct 6 2022, 7:57 PM

I tried the other New Files menu items and they seem to work. What other information do you need?

Germano Cavalcante (mano-wii) changed the task status from Needs Information from User to Needs Triage.Oct 6 2022, 9:14 PM
Germano Cavalcante (mano-wii) added a project: Platform: macOS.

I can't replicate the problem.
So for my part, there's not much I can do.

While this is a real issue, it is only happening to a few people so far. And to troubleshoot it developers needs to have direct access to hardware. And even then it is not clear whether it's a solvable problem from Blender side.

Richard Antalik (ISS) added a subscriber: Richard Antalik (ISS).Oct 10 2022, 7:48 PM

Can't reproduce either. One thing that comes to mind is to check whether this happens when you click on File > Defaults > Save Startup File and then open new file.

John Ross (Foghead) added a comment.Oct 10 2022, 8:58 PM

Yes, as stated in the original submission, it works on the default startup as well.

John Ross (Foghead) added a comment.Oct 10 2022, 8:59 PM

Should have said happens with the default…

Richard Antalik (ISS) mentioned this in T101829: Blender Crash @ Startup.Oct 20 2022, 5:27 PM
Richard Antalik (ISS) added a comment.Nov 7 2022, 6:53 PM

Yes, you can delete content of ~/Library/Application\ Support/Blender, this way Blender will start with fresh settings and default startup file.

Richard Antalik (ISS) closed this task as a duplicate of T101829: Blender Crash @ Startup.Nov 11 2022, 8:58 PM