Maniphest T103429

Nvidia graphics drivers for Windows OS, not recognized by Blender 3.4.1 and below (3.0, 2.9)
Closed, Archived
Actions

Assigned To
None
Authored By
Alex (areaartez51)
Dec 23 2022, 5:36 AM
Tags
  • BF Blender
  • Cycles
  • Render & Cycles
Subscribers
Alex (areaartez51)
Lictex Steaven (lictex_)
Pratik Borhade (PratikPB2123)
Richard Antalik (ISS)

Description

System Information
Operating system: Windows-10-10.0.19044-SP0 64 Bits
Processor: 4.3 GHz OctalCore AMD Ryzen 7 4800H
Memory: 16 GB 3200 MHz DDR4
Graphics card: NVIDIA GeForce GTX 1660 Ti with Max-Q Design/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 527.56

Blender Version
Broken: version: 3.4.1, branch: blender-v3.4-release, commit date: 2022-12-19 17:00, hash: rB55485cb379f7
Worked: (newest version of Blender that worked as expected)

Short description of error
Blender does not recognize graphics card drivers in the above version of Windows 10 OS and older versions of blender.
Note: Drivers are recognized normally on windows 10.

Exact steps for others to reproduce the error
Startup the Blender.
Based on the default startup.

(Ver. 3.4.1)



(Ver. 2.9)

Related Objects

Event Timeline

Alex (areaartez51) created this task.Dec 23 2022, 5:36 AM
Alex (areaartez51) updated the task description.Dec 23 2022, 5:39 AM
Alex (areaartez51) added projects: Cycles, Render & Cycles.Dec 23 2022, 5:50 AM
Pratik Borhade (PratikPB2123) changed the task status from Needs Triage to Needs Information from User.Dec 23 2022, 6:19 AM
Pratik Borhade (PratikPB2123) added a subscriber: Pratik Borhade (PratikPB2123).

Hi, thanks for the report. Could you attach system info file?: Help → Save System Info

Alex (areaartez51) added a comment.Dec 23 2022, 6:36 AM

system-info.txt16 KBDownload

Alex (areaartez51) added a comment.Dec 23 2022, 6:52 AM

I have (backend type: 'OPENGL') installed, but OpenGL does not support ray tracing, so it is not recognized. Did I understand correctly?

Pratik Borhade (PratikPB2123) added a comment.Dec 23 2022, 7:21 AM

System-info has captured your GPU so it is detected by Blender.
Do you get any error in console? Could attach generated log files?:

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the
error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them
to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your
username]\AppData\Local\Temp\[project name].crash.txt` (or simply type %TEMP% into the path bar of the Windows Explorer).

I have (backend type: 'OPENGL') installed, but OpenGL does not support ray tracing, so it is not recognized. Did I understand correctly?

I don't think so. Backend type is same for me i.e. OpenGL. Do you mean you've OpenGL compatibility pack installed?

Alex (areaartez51) added a comment.Dec 23 2022, 9:26 AM

blender_system_info.txt16 KBDownload

blender_debug_output.txt52 KBDownload

I don't think so. Backend type is same for me i.e. OpenGL. Do you mean you've OpenGL compatibility pack installed?

Honestly, I don't even know. I checked the computing capabilities of my graphics card and it says that at least I should have Cycles Render running in Cuda mode.

Pratik Borhade (PratikPB2123) added a comment.Dec 23 2022, 10:47 AM

Have you recently changed GPU settings or updated the drivers?
Please check whether reinstalling GPU driver solves the problem

Alex (areaartez51) added a comment.Dec 23 2022, 12:23 PM

I performed the cleanest possible reinstallation of the GPU driver, no changes are observed.

Pratik Borhade (PratikPB2123) changed the task status from Needs Information from User to Needs Triage.Dec 23 2022, 12:24 PM
Lictex Steaven (lictex_) added a subscriber: Lictex Steaven (lictex_).Dec 23 2022, 1:54 PM

is there a CUDA_VISIBLE_DEVICES environment variable?

Alex (areaartez51) added a comment.EditedDec 23 2022, 3:49 PM

What is it? Is this a program?

Lictex Steaven (lictex_) added a comment.Dec 23 2022, 4:13 PM

it is an environment variable that limits gpus used by cuda, however if you dont know what is it then it likely isnt the issue..
anyway you can check it using set CUDA_VISIBLE_DEVICES in cmd, the result should be not defined

Alex (areaartez51) added a comment.Dec 23 2022, 4:16 PM

Yes, not defined.

Richard Antalik (ISS) closed this task as Archived.Jan 4 2023, 12:12 PM
Richard Antalik (ISS) added a subscriber: Richard Antalik (ISS).

Similar to T101608, I would recommend to reinstall OS, since this is likely issue with somehow broken driver installation. We don't provide support for such issues, so I will close this report. If you want to seek fix before reinstalling OS I would recommend nvidia support forums.